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I just completed an incredible book by Shep Hyken called the Amazement Revolution. In his book, Shep shares the importance of Customer Service -I just experienced the best and the worst in the space of 12 hours with Bluehost. I am so grateful for the assistance I just received!! The gentleman I worked with today,…
So imagine this: You are getting ready to get ready for your upcoming trip. And you want to be sure you have all your prescriptions… right? So you call the pharmacy and they will need to call the doctor to verify a prescription. No Problem – right? 2 hours later you get a phone call. …
Okay – so what does this all mean? Cars, keys, and character? How many times have I admonished someone for not having an extra set of keys to their car? Wait… how many times have I suggested that it is so important to have an extra set of keys and know where you put them?…
When You Talk to YOURSELF! How often do you find yourself saying things like: I need to I have to I can’t BUT and yet you know the importance of your self-talk don’t you! If we do not replace a bad habit with a good habit, we will, by law, replace it with another…
Well it was a sad day in Denver yesterday. The Denver Broncos, whose payroll exceeds $95,599,778 acted more like a bunch of junior high school kids who just flunked a test and were told they could not play. They definitely were playing the VICTIMS. Each of them looked like poor my, why me. Give me…
This morning, I spent a good deal of time searching for this story about self confidence. I searched my computer, the Bob Proctor site and Googled words that I thought would retrieve the correct story. The computer does the search and cannot think – it just does a series of yes, no, file not found!…
Today was an eye-opener for me. It began with a huge surprise from my honey. After almost 10 years together, he amazed me. I had a 7 am meeting in my office on my computer with Jim and Dr Mike. I actually was running late so grabbed my DNA drink and proceeded with the meeting….
Nana and her Nerves – October 21, 2010 Good morning, Just want to share the nerves of this Nana who’s first and only granddaughter announced to the world on FB that she is in a relationship. How did she go from a cuddly uncoordinated 13 year old to a gorgeous grownup wearing a strapless dress,…
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More and more emphasis is put on how we look. So many people are blaming the media! Because, there is so much more publicity now it appears that this issue is bigger than ever and perhaps it is. When I think of the Olympics and those tiny bodies tumbling, jumping, running or skating across the…