“Small Insignificant Spot?” It looks like nothing. I was convinced that there was an error in the biopsy and they would send me home. I am no spring chicken, but I have never had surgery. My only hospital stay was the birth of my son in 1973! So to me, the definition of minor…
Ask Nana Anything Are your Choice of Words Important? Words, YES, your choice is important. Have you given any thought to this? Are you kidding me? You have no idea how critically important it is that you choose the right word. It will set you up for success or failure. Words put you into a state…
I just completed an incredible book by Shep Hyken called the Amazement Revolution. In his book, Shep shares the importance of Customer Service -I just experienced the best and the worst in the space of 12 hours with Bluehost. I am so grateful for the assistance I just received!! The gentleman I worked with today,…
Okay – so what does this all mean? Cars, keys, and character? How many times have I admonished someone for not having an extra set of keys to their car? Wait… how many times have I suggested that it is so important to have an extra set of keys and know where you put them?…
Today was an eye-opener for me. It began with a huge surprise from my honey. After almost 10 years together, he amazed me. I had a 7 am meeting in my office on my computer with Jim and Dr Mike. I actually was running late so grabbed my DNA drink and proceeded with the meeting….
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